Presentation Title: Achieving Buy-in and Adoption for your RIM Program Presentation Description: Getting organizational buy-in for records and information management requires showing each audience why it matters to them. This session covers how to frame value for different stakeholders, use short stories and data to make risk tangible, and craft function-specific messages that resonate. With AI initiatives increasingly dependent on well-governed information, RIM professionals have a new opportunity to connect their work to enterprise priorities. You'll leave with practical approaches for finding common ground across the business. This interactive session features hands-on exercises including role-playing scenarios to practice tailoring your message. Speaker: Mark Kickbusch, CRM Speaker Bio: Mark Kickbusch (Kicks) is the Records and Information Manager at Zillow Group. His career spans law enforcement and corporate information governance, beginning as a police officer and detective in Australia before moving to the U.S., where he served as a records supervisor for a police department. He went on to hold senior records management roles at Fruit of the Loom and Trinity Industries before joining Zillow. Mark is a Certified Records Manager (CRM).

Presentation Title: Shining a Light on Dark Data: The IG Advantage Presentation Description: Every organization has it – years of unmanaged, unknown, and unnecessary data hiding in plain sight. As organizations grapple with growing volumes of information across file shares, collaboration platforms, cloud repositories, and legacy systems, dark data has become a significant source of risk, cost, and operational inefficiency. Information Governance professionals are uniquely positioned to address these challenges by bringing together governance principles, business requirements, legal obligations, and technology capabilities. Join this lunch session to learn how IG leaders are identifying dark data, building business cases for remediation, securing stakeholder support, and driving initiatives that reduce risk while improving information management practices. Attendees will gain practical insights into the strategies, governance frameworks, and lessons learned that can help transform dark data from a hidden liability into a valuable opportunity for their organizations. Speaker: Kathleen Jimenez Speaker Bio: Kathleen Jimenez is the Senior Manager of Information Governance Strategy & Technology at DLA Piper US. With over 20 years of experience in Legal Information Governance, Kathleen has been at the forefront of the transition to electronic records. She has successfully established teams that integrate Information Governance and Technical expertise across several firms. Kathleen's leadership has driven significant data clean-up initiatives and the implementation of advanced systems and tools, enabling automation and seamless integration of workflows and data sources. Her projects highlight her ability to understand and align with the needs and goals of various departments within a large law firm environment. Kathleen's comprehensive knowledge of legal Information Governance makes her an invaluable resource for vendors and industry professionals. She is also an active member of ILTA, ARMA and LFIGS.